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What Our Legal Terms Mean for Your Account

Every account on liku88 operates under a clear set of terms that define how we handle your data, process payments through DANA, OVO, and GoPay, and manage access based on local law and eligible regions in Indonesia.

Account terms apply at registrationAccess subject to local lawDANA, OVO, GoPay coveredData handled with careIndonesia-based support available
liku88 What Our Legal Terms Mean for Your Account
POLICY CONTACT PATHS

How to Reach Us About Legal or Policy Questions

Team online

Live Chat Support

Open the chat widget from any page on liku88 to raise a legal or policy question directly. Our team can clarify terms, account restrictions, or data queries in real time.

Email for Policy Requests

Send formal data access or account policy requests to our support email. Include your registered account ID and the wallet name — DANA, OVO, or GoPay — linked to your account.

Account Help Centre

The Help Centre in your account dashboard covers wallet verification steps, data retention queries, and how to submit a formal complaint if you believe a policy has been applied incorrectly.

HOW WE HANDLE THIS

Data Handling, Security and Your Account Rights

We apply practical security measures to every account on liku88 — from the OTP verification step at login to the wallet confirmation check before each withdrawal. Your data is stored with access controls that limit who can see it internally. Cookie use on liku88 is limited to session management and basic analytics; you can adjust cookie preferences through the browser settings on your device. We do not sell personal data to third parties.

Account Security

Login uses OTP verification tied to your registered contact. If you see an unrecognised session, report it through live chat immediately and we will lock the account while we investigate.

Data Retention

We keep transaction and account records for as long as required under applicable law. You can request a copy of your data or ask for deletion of non-mandatory records by contacting support.

Cookie Handling

Cookies on liku88 manage your session and remember your preferred wallet — DANA, OVO, or GoPay. Non-essential cookies can be declined via your browser without affecting core account functions.

Policy Change Requests

If you want to update your registered contact, linked wallet, or request a data correction, go to account settings or reach support directly. Changes to wallet records require identity re-verification.

Legal Questions We Hear Most Often

These are the questions account holders in Indonesia ask most about how our legal terms apply to them — covering access, data, wallet rules, and what to do if something feels wrong.

Yes. The same policy framework applies across Indonesia. Access itself depends on local law and eligible regions, but the terms governing your account and data are consistent regardless of where in Indonesia you are.

Contact our support team via live chat or email with your account ID and the wallet — DANA, OVO, or GoPay — linked to your account. We will process the request in line with applicable data law.

You can request deletion of non-mandatory records. Some data must be retained under applicable law, particularly transaction records linked to DANA, OVO, or GoPay payments. Support will explain what can and cannot be removed.

Closing your account stops active data use, but transaction and identity records are retained for the period required by applicable law. You can ask support for the exact retention period that applies to your account.

Wallet verification confirms the payment method belongs to the registered account holder. This step is part of our terms compliance and protects your account from unauthorised withdrawal requests.

Raise a formal complaint through the Help Centre in your account dashboard or via support email. Include your account ID and a clear description of the issue so we can review the specific policy application.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.